Scheduling Appointments vs. Walking In

Scheduling Appointments vs. Walking In

CASE SUMMARY

Our clinic is committed to providing safe, efficient, and high-quality eye care for every patient. While we accept walk-in visits, we strongly encourage all patients to schedule an appointment in advance.

This approach allows us to serve you better, reduce waiting time, and ensure that your consultation is thorough and unhurried.

WHAT THIS MEANS FOR YOU

Scheduling an appointment means reserving dedicated time for your consultation, diagnostics, and possible treatment. Walking in means you will be accommodated, but your waiting time and flow of care may vary depending on the number of scheduled patients and the complexity of ongoing cases.

WHY SCHEDULING AN APPOINTMENT IS BETTER

1. Shorter Waiting Time
   You are given a specific time slot, which significantly reduces time spent waiting in the clinic.
2. Dedicated Doctor Time
   Your case is reviewed with full attention, without the pressure of squeezing between other patients.
3. More Efficient Visit
   Diagnostic tests, counseling, and treatment planning can be organized ahead of time.
4. Better Preparation for Your Case
   Your medical history, prior records, or specific concerns can be anticipated and prepared for.
5. Priority in Clinic Flow
   Scheduled patients are prioritized to maintain a structured and fair system for everyone.
6. Improved Safety and Comfort
   Less crowding in the clinic means a more comfortable and safer environment for all patients.

WHAT HAPPENS IF YOU WALK IN

We will still do our best to accommodate you. However:

1. Waiting time may be significantly longer.
2. You may be seen in between scheduled patients.
3. Some tests or procedures may need to be scheduled for another day.
4. There may be limits depending on clinic capacity and time constraints.

Think of it like air travel: having a confirmed ticket ensures your seat, while walk-in or standby depends on availability.

WHEN WALK-INS MAY BE APPROPRIATE

Walk-ins are reasonable for:

1. Urgent eye concerns (sudden pain, vision loss, trauma).
2. Situations where scheduling is not possible.

Even in these cases, we recommend notifying the clinic ahead if possible.

HOW TO SCHEDULE AN APPOINTMENT

You may schedule through:

1. Clinic phone or mobile number
2. Messaging platforms (e.g., SMS, Viber, WhatsApp, Messenger)
3. Official website or online booking system (Eye.com.ph/book)

Our staff will assist you in choosing the most appropriate time slot.

WHAT YOU CAN DO TO PREPARE

1. Bring previous eye records or prescriptions.
2. List your current medications.
3. Allow enough time in case additional tests are needed.

PATIENT REMINDERS

• Scheduling ahead respects both your time and other patients’ time.
• Walk-ins are welcome, but may involve longer waiting.
• Urgent cases will always be prioritized appropriately.
• Clear communication with the clinic helps us serve you better.

TAKE-HOME MESSAGE

Scheduling your appointment is the simplest way to ensure a smooth, efficient, and personalized clinic experience.

While we remain open to walk-ins, booking ahead allows us to give you the time, attention, and quality care that your eyes deserve. 👁️✨